southwesterly variantlines Co. Organizational Behavior and Communication souwest Airlines was chosen as the topic for this paper, this paper go forth accommodate Southwests philosophy, mission, and vision and value statement. The elaboration of Southwest airlines will be explored to point out if the espoused value ordinate with their enacted value. This paper will as well as testify the extent dialogue in an organization is hardened by the culture of the organization. This paper will also discover the economic consumption communication plays in perception and culture, and how misalignment between the espoused values and enacted values abide by affect perception. Conflict in meeting communication will also be addressed and how it can be used to improve communication. Southwest Airlines began life as Air Southwest Co. in March 1967. In 1971 they changed the figure of tongue to the name Southwest Airlines Co. Herb Kelleher and Rollin King decided to distribute wa y a different kind of airline. They began with one simple-minded sentiment: If you scotch your passengers to their destination when they want to be there, on time, at the lowest possible fares, and make darn sure they take up a good time doing it, muckle will navigate your airline(Southwest.com, 2011).
The mission of Southwest Airlines is commitment to the highest quality of guest Service delivered with a sense of warmth, friendliness, individualist pride and troupe Spirit (Southwest.com, 2011). Most people who fell Southwest Airlines will agree, the company is friendly and very customer- oriented. The v alues of Southwest Airlines (Southwest) and ! the culture of Southwest are what make Southwest what it is today. Southwest recall in a Fun-LUVing Attitude and exact that their workers have fun, taste their work, celebrate their successes, and to be a fanatic team player. They guess that a bright employee in turn of events makes a happy customer, and the customers are what keep Southwest in the air. They work at motivating their employees through fun events that keep the employees motivated...If you want to get a full essay, order it on our website: BestEssayCheap.com
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